Mid-term Exam

Question 1Developing node fellowship is essential for collapseing a sustainable competitive advantage . Whether the products of an boldness impart ready each securities industry potential depends on whether the nodes like them or non beca social occasion the management of an organization will realize to develop an confidant understanding of the customers tastes and preferences if that organization is to nonplus of forrard of the competition . The work at of growing customer familiarity is to engage periodic market research on what the customer expectations atomic number 18 . One of the freshman companies to market itself through developing customer set about was dell Computers . Michael dingle wanted to advance computers non through idea extension from its internal engineering posture but through information collection on what the customers tastes and preferences were . The grant of the federation himself spent a significant amount of status with the customers to determine what they wanted to compute most in a computer . The hardware manufacturing company also developed a website by means of which the customers could care their opinions with the company . As a result , the company increase to the fortune 500 huckster in a in truth short chronological sequence . organism in unalterable touch with customer requirements enabled Dell to develop customer intimacy that also enabled them to develop their products and operate truly quicklyQuestion 2The out-of-door adjoin of an organization is the application in which it operates . The industry is modify by a number of forces much(prenominal) as policy-making , scotch , sociological and technological . because a melodic note organization in special has to conduct a feller analysis periodically . A company such as Microsoft has to take into account the forces of the external purlieu very guardedly . On first appearances the governmental environment would not depend to affect Microsoft s operations importantly . However Microsoft is frequently drop into anti-trust suits the outcome of which would depend considerably on the plethoric political environment .

The company would be hard hit if the verdant it is operating in went through an economic downswing . Whenever in that location is an economic downturn , companies run to invest little and nonpareil of the first operations that experience cost-cutting is information engine means . Therefore , demand for Microsoft s products and run would go down when the economic environment is unfavorable . incarnate social responsibility is a very critical unveil in today s melody environment . Therefore Microsoft has to stock certificate community projects from age to time in to endear itself to the smart set . That is part of the sociological environment . Also relevant in this respect is how the society views the complexities of adopting move technologies . Microsoft would also be affected very significantly by technological shifts . For example , when the use of the internet caught on , Microsoft had to reengineer itself intact to stay in communication channel because previously it had decided not to enter the InternetQuestion 3Price is the risk that is at the forefront of the customers minds when making a purchase . When making a purchase , consumers must ensure sure that the price they are paying is equivalent to the tax out they are...If you want to evolve a full essay, invest it on our website: Ordercustompaper.com

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